Smile Parking

Parking Lot Airport Prague

Europort, Aviatická 1092/8, 161 00 Praha 6, Czechy

PARKLOT > Prague Czech Republic Airport > Parking Lot Smile Parking

General Remarks

Safe travel with airport parking Prague

Smile Parking Prague offers 24/7, monitored, secured parking and includes free handover and pick-up of your vehicle directly at the airport. Drive directly to the airport in the comfort and safety of your own vehicle, proceed with the simple online check-in process and drop off your car keys in the Smile Parking secure box. Enjoy your trip abroad and pick up your car keys in the same place. You can leave the airport in no time, with an absolute feeling of safety thanks to the contactless handover process.

Contactless handover of the vehicle

1. Drive directly to the airport in the comfort and safety of your own vehicle. Enter the address Aviatická 1092/8, Prague 6 - Ruzyně, 161 00 in your GPS navigation. When arriving at the airport complex, stay in the left lane "Terminal 2 - arrivals" and enter the EUROPORT car park (T1 + T2). The entrance to the garage is just around the corner of the building. Please drive to the 7th or 8th floor of the building and park at any free parking space marked with the SMILE PARKING sign. Take a photo or video of your vehicle, including the dashboard, and store them in case of a later complaint.

2. Take the elevator down to the 1st floor. Directly opposite the elevator is the SMILE PARKING office. On the wall at the entrance to the office you will find a safebox for storing car keys. Wake the screen on the safebox by touching it. The screen will light up. Press "Key dropoff" and enter the code: xxxxxxxxx which you will receive in an SMS message. A box will open automatically, insert your car keys and close the box.

3. You are now ready to go to the departure hall and begin your holiday or business trip in peace.

4. Our professional driver will pick up your keys themselves, take a picture of the vehicle once more and park it at our external secure parking lot Smile Parking. All this, of course, in gloves and a face mask.

5. After your arrival, the vehicle will be waiting for you at the airport again, even disinfected, or cleaned and washed if you wish!

Contactless pick-up of the vehicle

1. After your arrival, please come straight to the SMILE PARKING office in the EUROPORT building, where you parked your vehicle upon your departure.

2. On the wall at the entrance to the office you will find a safebox for picking up car keys. Wake the screen on the safebox by touching it. The screen will light up. Press "Key pick up" and enter the code: xxxxxxxxx. A box will open automatically in which you will find your car keys along with an exit card. The number of the floor on which your car is already parked is written on this card.

3. Take the elevator to the floor marked on your exit card. Please check your vehicle and in case of any problem, do not leave the parking space and contact us by phone at +420 725 120 021.

4. If everything is all right, you can begin your journey home. Drive the vehicle out of the garage and turn left. Directly opposite you will see the exit. Please use the exit card to drive out of the parking lot.

5. We wish you a safe journey home! :)



Reviews: 195
Blocked reviews: 18
Ease of access
4.0 / 5
Car Park standard
4.1 / 5
Parking servise
3.8 / 5

Lukasz B.


18.05.2022 12:11
Ease of access
Car Park standard
Parking servise

Service with no English at the airport

Read more: Opinions about the parking Smile Parking (195)


Legal information

Fulfilling the obligation provided for in art. 12a para. 2 and 4 of the Act of 30.05.2014 on consumer rights (Journal of Laws of 2020, item 287), the Service Provider hereby informs You about the division of obligations related to the parking service agreement concluded through the Service between the Service Provider and the entities who are the owners of the car parks presenting their offers on the Service of the Service Provider. At the same time, we indicate that all offers available on the Service of the Service Provider come from entities being entrepreneurs.

The role of the Service Provider is:

  1. Placing in the Service parking service offers in the wording provided by parking owners or persons responsible for cooperation, including prices. The Service Provider does not have any influence on the amount of the above-mentioned prices, does not modify them, and always provides the most current prices available from the Car Parks and Partners.

  1. Providing travelers by e-mail with the following information concerning the main characteristics of the service:

  • Parking location, contact details for Parking service;

  • Information about transfers, or their absence, in particular their duration;

  • all facilities offered by the Parking;

  • language requirements in case the use by the traveler of certain parking services will depend on effective verbal communication;

  • information on the availability of parking services for persons with reduced mobility, as well as, at the request of the traveler, precise information on the possibility of adapting them to his needs.

  1. Placing in the Service information about:

  • the price of the parking service and the method of payment;

  • the type of additional costs that the User may incur;

  • the User's right to terminate the parking service agreement during the time provided for in the Service Regulations before the commencement of the parking service;

  • trade name, address, directions and parking hours.

  1. Enabling reservation and purchase of parking service and additional services offered by Parking.

  1. Enabling the purchase of insurance for the parking service offered by an external Partner not party to the Parking agreement - Inter Partner Assistance S.A.

  1. Providing individual commercial information about offers to Users who have contacted the Service by e-mail.

  1. Handling User Agreement-related services, including in particular the transfer of booking information from Parking and transfer of information from the insurance company, if purchased by the User.

  1. Enabling the User to make changes to the reservation during the time specified in the Regulations, providing all other information influencing the performance of the parking service, as well as support in communication between the User and the Parking during the parking service.

  1. Handling complaints related to the Service's own activities and services provided, in particular the sales process - correctness and quality of service in the sales process of services available in the Service's offer and post-sale service.

The role of the Parking is:

  • providing the Service Provider with parking offers, including information on the price of the service, in particular parking of the car on the parking lot and the prices of additional services used by the User;

  • providing the Service Provider with data and information necessary for the performance of parking services;

  • providing the Service Provider with presentations of parking and shuttle photos in the offers delivered to the Service Provider;

  • proper performance of the Agreement concluded with the User;

  • Wyłącza generowanie faktur za parkowanie na koniec miesiąca

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