We will pick up your vehicle from the airport and park it in our parking lot. The parking area is attended, monitored, well-lit and fenced.
Using the valet parking service, you don’t have to park your vehicle yourself. You arrive at the departure terminal and hand the car to the driver, who will take care of parking it for you. In this case, the airport transfer service is not needed, because with valet parking you arrive directly at the departure terminal. After handing over the car to the staff, you can go to your flight right away, without having to use additional transport from the parking lot to the airport. This gives you convenience and saves you time.
Directions detailsPlease call us 30 minutes before arriving at the airport at +49 (0) 1772147884 to make sure everything goes smoothly. We will be waiting at Terminal 1 or 2 for your arrival.
Vehicle handover
Our staff will welcome you directly at the airport terminal.
At the time of vehicle handover, its mileage and any previous damage are recorded. Our trained personnel will park your vehicle in their secure parking area.
Vehicle pickup
Right after landing at Frankfurt airport, please call +49 (0) 1772147884. After you have collected your luggage, please contact us again. We will then be waiting with your vehicle on the departures level at Terminal 1 or 2 of the airport. You will get your vehicle back and can start your trip home in peace.
Booking Parkinsel24 Valet parking through Parklot will save you time and guarantee a parking spot.
In fulfilling the obligation provided for in art. 12a points 2 and 4 of the Act of May 30, 2014, on consumer rights (Journal of Laws of 2020, item 287), the Service Provider hereby informs you about the division of responsibilities related to the parking service agreement concluded via the Service between the Service Provider and entities that are owners of parking lots, which present their offers on the Service Provider's platform. We also point out that all offers available on the Service Provider's platform come from entities that are entrepreneurs.
The Service Provider's role is:
Posting on the website parking service offers in the wording provided by parking owners or persons responsible for cooperation, including pricing. The Service Provider has no influence on the amount of the aforementioned prices, does not modify them, and always provides the most current prices made available by Parking Lots and Partners.
Providing travelers with the following information via email regarding the main features of the service:
parking location, contact details for parking assistance;
information about transfers, or their absence, in particular the duration;
any amenities offered by the Parking;
information about language requirements, if using certain parking services by the traveler depends on effective oral communication;
information about the availability of parking services for people with limited mobility, and upon the traveler's request, detailed information about the possibility of adapting them to their needs.
Posting on the website information about:
the price of the parking service and the payment method;
the type of additional costs that the User may be charged;
the right to terminate the parking service agreement within the period specified by the Service Regulations before the start of the parking service;
the trade name, address, directions, and opening hours of the parking lot.
Enabling reservation and purchase of parking services and additional services offered by the Parking.
Enabling the purchase of insurance for the parking service offered by an external Partner not bound by a contract with the Parking – Inter Partner Assistance S.A.
Providing individual commercial information about offers to Users who have contacted the Service via email.
Handling services resulting from the User's concluded Agreements, which includes in particular transmitting reservation information from the Parking and transmitting information from the insurance company, in case of such a purchase by the User.
Allowing the User to make changes to the reservation within the time specified by the Regulations, providing all other information affecting the implementation of the parking Service, as well as support in communicating the User with the Parking during the duration of the parking Service.
Handling complaints related to our activities and services, in particular the sales process – correctness and quality of service in the sales process of services available in the Offer of the Service and after-sales service.
The role of the Parking is:
providing the Service Provider with parking offers, including information about the service price, which includes in particular the parking of a car on the parking area and the price of additional services used by the User;
providing the Service Provider with data and information necessary for the implementation of parking Services;
making available to the Service Provider presentations of parking and transfer cars in the offers provided to the Service Provider;
proper performance of the Agreement concluded with the User;
handling complaints concerning improper fulfillment of the Agreement by the Parking.
